Cancellation Policies

Please take a moment to review our cancellation policy based around your travel dates. For group rates and room block policies, please refer to your contract for cancellation details.

    • The image shows a cable car suspended on a cable with mountainous scenery in the background under a clear blue sky with some clouds.

    Summer

    Summer 2024 | Now - November 7, 2024

    Deposit: 1 Night's lodging and tax due upon booking, final payment due 21 days prior to arrival.

    Cancellation: Reservations cancelled between booking and 22 days prior to arrival will be subject to a $75 taxable cancellation fee. Reservations cancelled 21 days or less prior to arrival are non-refundable. There will be no refunds for date changes, no-shows, or early departures.

    • A person in winter gear stands in the snow, holding ski poles in the air with both arms raised, appearing to celebrate or pose happily.

    Winter

    Winter 24/25 | November 8, 2024 - December 19, 2024 & January 5, 2025 - April 20, 2025 (Excluding December 20, 2024 - January 4, 2025)

    Deposit: 1 Night's lodging and tax due upon booking, final payment due 30 days prior to arrival.

    Cancellation: Reservations cancelled between booking and 31 days prior to arrival will be subject to a penalty of one night's room and tax. Reservations cancelled 30 days or less prior to arrival are non-refundable. There will be no refunds for date changes, no-shows, or early departures.

    • A person dressed as Santa Claus holds two young children, another figure holds a sign that says

    Festive

    Festive 2024 | December 20, 2024 - January 4, 2025

    Deposit: 2 Night's lodging and tax due upon booking, final payment due 45 days prior to arrival.

    Cancellation: Reservations cancelled between booking and 46 days prior to arrival will be subject to a penalty of two night's room and tax. Reservations cancelled 45 days or less prior to arrival are non-refundable. There will be no refunds for date changes, no-shows, or early departures.